Shipping and Delivery Information
We offer worldwide shipping and it is our aim to make sure we can ship to anywhere in the world, however if for any reason we cannot ship to your country you will be notified and a full refund will be given if requested.
Delivery between 3-5 working days from shipping confirmation.
Delivery between 3-15 working days from shipping confirmation.
Delivery between 5-15 working days from shipping confirmation.
Rest of the World
Delivery between 5-20 working days from shipping confirmation.
Please note that we do not accept the responsibility for any duties and taxes incurred on your order through customs, meaning your parcel may incur charges by your local customs office. Please consult your local customs agency for more information. If applicable, you will be required to pay such fees upon receiving your order.
Returns and Exchanges
Your item must be in its original unused condition with all tags and packaging attached to be returned, unless there is a manufacture defect.
Free UK returns on orders above £50 and Free Worldwide Returns for orders above £100
The cost of any returns under the these thresholds are at the discretion of the customer.
Extra care should be taken to insure that the product has not been worn or washed.
Any products returned damaged may be rejected and sent back to the customer at our discretion.
All exchanges will be sent out as soon as the original item has been received and approved. You will receive a shipping confirmation to allow you to track the item/s.
If a refund is requested it will be issued back through the original method of payment. We will need up to 5 business days from receiving the products before we are able to process your refund. Please bear in mind that in some instances financial institutions may require additional days to process before the funds are returned to the account.
All returns should be shipped with a service that provides a tracking number as we are not responsible for delayed or lost packages.
- Complete the returns forms that came with your order detailing your order number, item returned and reason for return.
- Return your order in original or secure packaging within 14 days of receiving to the return address along with the completed returns form.
- On receiving your returned order we will action your requested refund or exchange.